For a custom plush order below 5,000 units, the buyer-facing process can be described in four main steps: discussion and quotation, sample development and approval, production and inspection, followed by packaging and delivery. Preparing reference material happens during the initial discussion, while preparing production materials is part of manufacturing rather than a separate stage. This article's quantity range is not a minimum order requirement.
This infographic is in Vietnamese; the four stages are explained in English below. The 5–7-day and 25–30-day figures illustrated in the graphic are examples, not guaranteed lead times. Actual schedules must be confirmed for each project.
1. Discussion & quotation
Share a character concept, drawing or reference images, target size, colors, preferred materials, quantities by version, intended use and desired delivery date with Phat Dat. These details belong to the initial inquiry; preparing artwork is not counted as an extra production step. The manufacturer and buyer clarify embroidery or printing, branding, accessories and packaging before discussing a quotation.
For orders involving several designs or colors, quantities should be split by version. The quotation should identify its assumptions, the proposed product scope and any outstanding decisions. A single photograph is not enough to establish a reliable final price.
Checkpoint: a proposed specification, quantity breakdown, quotation details and the features to assess during sampling.
2. Sample development & approval
A prototype gives the buyer a way to review character proportions, facial details, fabric colors, seams, embroidery or printing, accessories and labels. Keep a record of sample versions and requested changes. If fabric feel or softness matters, agree on how the physical sample will be assessed rather than relying solely on photographs.
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Once the sample has been accepted, both sides record the approved version and production specifications. Sampling charges, revision rounds, payment terms and timing should be agreed for the actual order rather than assumed from older published terms.
Checkpoint: approved sample, specifications, quantities by version, price and project schedule.
3. Production & inspection
After sample approval, manufacturing may involve selecting and preparing materials, cutting, embroidery or printing, sewing, stuffing and finishing. Material preparation is included in this production stage, not presented as a separate step. Similar-looking versions should be identified clearly to prevent mixing colors, accessories or labels.
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Finished goods are checked against the approved sample for size, shape, seams, colors, embroidered or printed details, accessories, labels and quantities. If a project requires testing or destination-specific labeling, the relevant criteria and records need to be agreed; visual inspection alone is not a substitute for formal tests.
Checkpoint: finished units matching the approved specification and an agreed approach for discrepancies before packing.
4. Packaging & delivery
Products are packed according to the agreed sizes, presentation and shipping requirements. Where there are multiple variants or receiving points, carton labels and quantities should be clearly identifiable. Confirm the delivery address, target handover date, transport method, fees and responsibilities before dispatch. Split deliveries and any free-shipping conditions depend on the actual order agreement.
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Final checkpoint: products and quantities are handed over and reconciled with any required documents. See the published shipping policy for related information.
What matters for orders below 5,000 units?
These four stages provide a practical overview, not a promise that every order shares the same price or timetable. For orders below 5,000 units, clarify quantities by design, revision requirements and delivery arrangements. Compare the 5,000-units-and-above guide and the general ordering process for related topics.
Request a quotation
To discuss a custom plush order, send Phat Dat artwork or reference images, dimensions, estimated quantities, branding needs and delivery destination via the quotation inquiry page, +84932760683 or [email protected]. A project-specific quotation and schedule can then be discussed.